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Companies adhering to the "customer as the root, the pursuit of customer satisfaction; people-oriented, to ensure that Ankang environmental protection; quality assurance, adhere to continuous improvement; product testimony, fulfill social responsibility" quality policy, advocate "do not accept defects, do not create defects, do not pass regret "The quality concept."
At the beginning of the establishment of the company, the company introduced the ISO9001 quality management system. The PDCA quality management cycle runs through the entire quality management process and continually improves the quality management process. The process is strictly controlled and the inspection is strictly controlled. Preventing abnormal product quality is the core work of the quality assurance process. The company's products have passed 100% of the national and provincial supervision and spot checks.
The company has a testing center. The testing center is equipped with complete testing equipment, which can effectively carry out the inspection of raw and auxiliary materials, factory inspection and regular product inspection. Its testing equipment, testing capability and testing level are currently at the advanced level in the same industry.
Its testing equipment, testing capability and testing level are currently at the advanced level in the same industry. At the same time as the daily work, the testing center undertakes a large number of test data collection work for drafting and revision of national and industry standards.
In terms of customer service requirements: the surrounding area of Chengdu is 8 hours to the customer site, the customer response time in the province is 12 hours, and the customer outside the province is 24-48 hours. At present, Samsung's customer response time rate is 100%.
The company has a large number of advanced research, production, testing equipment, with strong technical research and development capabilities and sound quality assurance capabilities. Committed to the development of new materials, new product development, new process technology development.
The company has been actively involved in standardization work and is a member of the SAC/TC243 member of the National Nonferrous Metals Standardization Technical Committee. Based on the efforts and contributions of Samsung Technology in the development of GB 5237 and related standards, in September 2017, it was awarded the title of “GB/T 5237 “Aluminum Alloy Building Profiles” National Standards Development and Innovation Demonstration Base” by the National Nonferrous Metals Standardization Technical Committee.
The company is committed to improving the energy-saving performance of doors and windows and curtain walls, thereby improving the energy-saving performance of buildings; continuously carrying out technological transformation, using advanced equipment and advanced technology to save energy and reducing emissions; and building a complete environmental protection facility to achieve pollutant discharge standards.